Terms of Service
Effective Date: June 2025

Welcome to Secret Compass AI. These Terms of Service (“Terms”) govern your use of the Secret Compass AI risk assessment platform (the “Service”), provided by Secret Compass Ltd (“we”, “us”, or “our”). By using the Service, you agree to these Terms.

If you do not agree to these Terms, you may not use the Service.

ABOUT THE SERVICE

Secret Compass AI is a tool designed to help production teams in TV and film generate tailored risk assessments through AI-supported automation.

The risk assessments produced are intended as a first draft only and must be reviewed, adapted, and approved by a competent person with appropriate experience.

ACCOUNT & ELIGIBILITY

You must be at least 18 years old and able to enter a binding contract to use the Service. You agree to provide accurate information when creating an account and to keep it up to date.

You are responsible for all activity that occurs under your account.

FREE TRIAL

We offer a free trial that allows users to generate one risk assessment (RA) at no cost. No payment details are required to access the free trial.

PAID PLANS & BILLING

We offer the following paid options:

  • Pay-as you-go: One-time purchase of Risk Assessment/s
  • Monthly Subscription: Monthly plan to create unlimited Risk Assessments

Prices are listed in GBP and are subject to VAT. Payment processing is handled by Paddle, our Merchant of Record. Your contract for payment is with Paddle, and their Buyer Terms apply.

You are responsible for maintaining valid payment information. Subscriptions auto-renew unless cancelled.

REFUND POLICY

We do not offer refunds for used RA credits or partially used subscription periods. If you experience a technical issue, please contact us at info@secretcompass.com.

For more details, see our full Refund Policy.

USE RESTRICTIONS

You agree not to:

  • Use the Service for illegal or harmful purposes
  • Reverse engineer, copy, or misuse the platform
  • Misrepresent risk assessments as legally verified documents
  • Share login credentials or access with unauthorised users

INTELLECTUAL PROPERTY

All rights to the platform, content, and technology remain with Secret Compass Ltd or its licensors. You retain rights to any content you input into the platform.

DATA & PRIVACY

We handle your data according to our Privacy Policy. We do not sell your personal information. Risk assessment data may be stored to support platform functionality and improvements.

SERVICE AVAILABILITY & UPDATES

We strive to maintain service uptime but do not guarantee uninterrupted access. We may update, pause, or discontinue features at our discretion.

LIMITATION OF LIABILITY

Secret Compass AI provides support for decision-making but does not replace professional judgement or legal compliance. Risk assessments generated by the Service are not final documents and must be reviewed and approved by a suitably competent individual before use.

We are not liable for any damages arising from use or misuse of the Service.

TERMINATION

We may suspend or terminate your access for breach of these Terms. You may cancel your subscription at any time through your account settings.

GOVERNING LAW

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

CONTACT US

For any questions or concerns, please contact us at:

Email: info@secretcompass.com

Company: Secret Compass Ltd

Address: 14 Whitehouse St, Bristol BS3 4AY