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Frequently Asked Questions

Getting Started

Can I try the tool for free?

Yes, your first risk assessment is completely free. Just register to get started, no card required. It's a great way to try out the platform before choosing a subscription or buying more risk assessments.

Do I need to be a risk or safety expert to use this tool?

No, the tool is designed to guide you through the process clearly and simply. It creates a structured first draft to help you identify potential hazards and control measures. However, you are responsible for ensuring the final assessment is appropriate for your production. You should review it carefully, and in some cases, seek independent input from someone with relevant expertise.

What types of risks does the tool assess?

The AI tool focuses on location, activity, environmental, team and medical risks. It doesn't currently assess security risks, which should be considered separately.

What do I get once I've finished my risk assessment?

You'll receive a well-formatted, editable risk assessment that you can export as a Word or PDF file. This is a structured first draft designed to support your safety planning - but it is not a final or approved document. You must review it carefully and ensure it's accurate, appropriate, and fit for use in your wider safety documentation.

Using the Tool

Can I use the AI-generated risk assessment as-is?

The tool provides a strong first draft, but it's not a final document. You are responsible for reviewing and adapting the content to ensure it's accurate and appropriate for your specific production.

What should I do if I don't know the answer to a question?

Enter "Unknown" if you're unsure, the tool will still work, but missing details may reduce the accuracy of your assessment.

Can I edit or regenerate the risk assessment once it's been created?

Yes, you can review, tweak, or regenerate hazards and control measures as needed before exporting your final document. Please note, if you regenerate hazards & the assessment this will overwrite any changes you have made in the final documents within the platform. We recommend you download an offline version before doing any regenerations!

How often should I save my work?

The tool autosaves your answers when moving between sections so no need.

Is help available while I'm using the tool?

Yes, every input field includes a small "?" icon with additional guidance and examples.

Will the tool ask extra questions based on my answers?

Not yet, but we're working on it. For now, the more detail you give in your inputs, the more useful your assessment will be.

Accuracy & Limits

How accurate is the AI-generated risk assessment?

It provides a reliable first draft, but it's not perfect. The tool may miss certain risks or suggest measures that need adjusting. Always review and tailor the output to your context.

What should I do if the tool suggests something that's incorrect?

You can edit or delete anything that doesn't fit. The AI is there to support your judgement, not replace it.

Can the tool give legal, financial, or medical advice?

No, it's not designed for that. Always seek advice from a qualified professional where needed.

Are the control measures in the risk assessment final?

No, they are suggestions. You should adapt them to match the procedures, mitigations, and responsibilities for your actual shoot.

How It Compares to Other Tools

Why would I pay for this when I could use ChatGPT?

If you've tried general AI tools, you've likely hit their limits. Secret Compass AI goes further: Powered by a chain of custom assistants, not a single chatbot. Trained on real media risk logic and language, using SC's decades of experience. Produces clear, structured outputs. Tailors everything to your shoot details.

Is this just a template generator?

No - templates are fixed. This tool adapts to your shoot: the location, kit, crew, and activities. Every output is generated based on your answers, giving you useful, editable content without starting from scratch.

How is this different from other risk software?

Most tools help you manage risks after they've been identified. This tool helps you define the specific risks for your shoot in a professional, editable format you can act on.

How do I know it's accurate?

Built by experts who manage risk on real TV productions, its logic is grounded in industry experience. However, like all AI, it can occasionally generate incorrect or incomplete information. Outputs should always be reviewed and adapted by someone with the right expertise before use.

How It Works With Secret Compass

Does using this tool mean Secret Compass won't write risk assessments anymore?

No. Secret Compass AI is a standalone SaaS product designed to support productions with faster, smarter first drafts. It sits alongside, but separate from, our risk management services. The tool doesn't replace expert judgement - it helps production teams work more efficiently, while retaining full control and responsibility for the final output.

What if the tool misses something important?

The tool helps identify likely risks based on your inputs, but it's not a substitute for professional judgement. Always ensure the assessment is thoroughly reviewed and adapted to meet your specific needs.

Can I use this tool if I'm not working with Secret Compass on a project?

Yes - it's available as a standalone product. But if you need extra advice, we're here to help.

Is it suitable for all types of shoots?

Yes. It's designed for use across factual, scripted, commercial, and remote productions - and works especially well for quick turnarounds or earlier-stage planning. For more complex shoots, we can help build on the draft or provide a full service.

Payment & Pricing

How much does it cost?

We offer flexible pricing based on how often you use the tool. You can choose a subscription, pay-as-you-go, or try it once for free. See our Pricing Page for full details.

What happens after my free risk assessment?

You can choose to upgrade to an unlimited monthly plan or purchase more risk assessments to use whenever you need. No commitment unless you decide it's right for you.

Can I get a refund if I'm not happy with the output?

If something doesn't work as expected, just let us know. We're a small team and happy to help make things right. See our Refund Policy.

Will I be charged automatically?

Only if you choose a subscription, which you can cancel anytime. If you're choosing to pay-as-you-go, you'll only be charged when you purchase them.

Do you offer discounts for frequent users or production companies?

Our monthly subscription with unlimited access - is heavily discounted for regular users. While we don't currently offer separate volume discounts, we're always happy to chat about what works best for your team, so feel free to get in touch.

Data, Privacy & Support

Is my data safe?

Yes, your data stays private and secure. We take every step to ensure it is protected, and any information entered into the platform is not used for model training or shared externally. Your privacy is a top priority for us. See our Data Policy for more info.

What kind of information should I avoid entering into the tool?

To protect your privacy, avoid entering sensitive personal data that you don't want included in the final assessment.

What should I do once I'm happy with my risk assessment?

Once you've reviewed and finalised your assessment, we recommend you: Complete your broader Safety Plan – including comms, medical, and evacuation procedures. Carry out a separate Security Risk Assessment, if relevant to your shoot. Follow up on any actions or gaps highlighted.